The Governance Operating System for Private Clubs

Board Organization & Operations — run as a system.

Board organization & operations is the discipline that decides whether a club thrives — and the one most clubs leave to goodwill and memory. PREMIER makes it a system: boards structured, committees chartered, every issue given a declared outcome, and the club's record built to outlive every term.

Set Up Your Club Request an Executive Demo
Invitation-only access for your board · Powered by the Premier Club Governance & Leadership System™
PREMIER Executive Overview
Portfolio Command
82 · ExcellentGovernance Score
100%Issues with declared outcomes
◆ Built by a seven-year board chairman
◆ Non-equity & member-owned equity models
◆ AI grounded in a proven governance system
◆ Balloting, binders & certification — one system
Why PREMIER exists

Proven in the boardroom.
Now it's software.

Wilbur Crossley spent four decades in Fortune-100 executive leadership and seven years chairing the Board of Governors at a premier private club. The frameworks he developed — the disposition standard, committee architecture with manager partners, the escalation ladder, the operating rhythm — became the Premier Club Governance & Leadership System™. PREMIER is that system, made permanent.

— No action leaves a meeting without an owner and a timeline. The platform will not file one.
— No issue reaches the board floor unprocessed. Agendas admit only declared dispositions.
— No knowledge leaves with a rotating board class. The binder is the institution.
“Good governance should never depend on who's in the chair.
Now it doesn't.”
— Wilbur Crossley
Creator, Premier Club Governance & Leadership System™
Meet the Advisory Staff

Your board's counsel, on camera.

This is Victor — chief governance advisor on Wilbur Crossley's AI advisory staff, and one of six specialists who sit inside PREMIER. Let him walk you through the platform himself. When your club joins, he and his colleagues are one click away on every screen — face to face, briefed on your club's own record.

— Six AI advisors — governance, committees, meetings, issues, orientation, member experience.
— Live video counsel, grounded in the Premier system and your club's filed documents.
— Every advisor discloses what it is: AI, built on Wilbur's codified system.
Victor is an AI advisor — his likeness is generated. The counsel is the Premier Club Governance & Leadership System™.
The Platform

One system. Every seat at the table.

The GM runs the club on it. The board chair governs on it. Ownership measures on it. Every screen below is the live product.

01

A Governance Score every executive reads instantly

The Premier Leadership Diagnostic — 25 items across five domains — becomes a single number, trended over time and comparable across clubs. Scored only by the Owner and Admins, against evidence, so the number means something.

Objectivity by design
Governance Score diagnostic
Issue Intelligence tracker
02

Issue discipline, enforced by the software

Every issue is resolved, committed with specificity — owner, action, timeline — or declined with a stated reason. Escalation follows a defined ladder with documentation attached. Complaints become dispositions, and grandstanding loses its oxygen.

The disposition standard
03

Documents built by interview, not template

The Bylaws Development Wizard asks the questions a governance consultant would — membership classes, guest policy, quorum, discipline, amendments — then the AI engine composes the complete, adoption-ready document on screen, section by section, with your club's answers written in verbatim. Charters, guidelines, conduct standards and mission follow the same standard: comprehensive, editable, versioned. And every answer permanently sharpens the Wilbur Twin.

Watch it compose · never generic
Governance Studio
Votes & Ballots live tally
04

Formal votes, without the email chain

Call a vote, select the voters, set the deadline — the platform ballots each member by email, tallies live on a dashboard, reminds the outstanding, and declares the outcome in proper language: adopted, or did not carry. One click communicates the results to the board. Every ballot — who voted, how, and when — is preserved in the permanent Vote Record.

Balloted · tallied · archived
▤

Board Binders

A living, role-secured system of record for the board and every committee. When a third of your board rotates in December, the knowledge stays.

✦

Meeting Intelligence

Upload the transcript; receive minutes, action items with enforced owners and timelines, escalations with grounds, an executive summary, and a shareable report.

▦

Portfolio Command

For owners and operators: governance health across every club on one heatmap — drift visible before it becomes escalations, GM turnover, or member attrition.

✎

Premier Academy

Director education in bite-size modules with knowledge checks — orientation for new members, a full curriculum for the board, and the Premier Certified Board designation when your directors complete it.

Access & Security

Built for boards that handle sensitive matters.

There is no public sign-up inside a club. Access is by invitation only, in four tiers — and when a member rotates off the board, one click ends their access. Every club's record is isolated behind database-level security; sign-in is by secure one-time email link, with no passwords to leak.

Tier 1

Owner

The General Manager establishes the club account and holds full authority — including who becomes an Admin.

Tier 2

Admin

The Board Chair and designees. Score the diagnostic, manage setup, and invite the board and staff.

Tier 3

Board Member

Directors and committee chairs. Full boardroom workspace — issues, meetings, Studio, binders.

Tier 4

Member

Committee members and staff. The working surfaces they need — nothing sensitive beyond them.

How engagement begins

Governance-ready in weeks, not quarters.

1

Governance Diagnostic

Baseline the club with the 25-item Premier instrument — scored with evidence, owned by the GM and Chair.

2

Board / GM Alignment

Decision rights, escalation standards, committee charters — the structural reset, guided by the System.

3

Platform Live

The club onboarded end-to-end: board seated, committees chartered, binders built, rhythm on the calendar.

Pricing

Priced like insurance on your dues revenue.

One retained member family typically covers the platform for a year. Annual billing shown; monthly available.

Essential

The governance system of record for a single club
$595/mo
per club, billed annually
  • — Governance Score & Executive Overview
  • — Board, Committee & Issue Intelligence
  • — Meetings, rhythm & protocol agendas
  • — Board Binders with role-based access
  • — Premier Academy orientation & curriculum
  • — Up to 25 invited users
Start with Essential
Most Clubs Choose

Premier

The complete operating system, with the AI engine
$1,495/mo
per club, billed annually
  • — Everything in Essential
  • — Document Development Wizards — complete, AI-drafted governing documents
  • — Votes & Ballots — email balloting with live tally & permanent record
  • — Meeting Intelligence — transcript to full record
  • — The Wilbur Twin — his AI governance advisor
  • — Premier Certified Board designation
  • — Unlimited invited users · guided annual re-assessment
Start with Premier

Portfolio

For owners, operators & management companies
Custom
multi-club licensing
  • — Premier across every club
  • — Portfolio Command & drift analytics
  • — Corporate governance playbook administration
  • — Advisory intensives led by Wilbur Crossley
  • — Onboarding program for every club
Talk to Us
Founding Clubs: the first ten clubs receive founders' pricing for life and a Board/GM alignment session with Wilbur Crossley.  ·  Diagnostic-only engagements available for clubs that want the baseline before the platform.
Advisory Engagements — The Custom Offering

Some clubs need more than software.
Wilbur Crossley works with them directly.

Three engagement programs, led personally by the creator of the Premier Club Governance & Leadership System™ — and delivered through the PREMIER platform, so the club finishes with a functioning board and the living system that sustains it. The engagement ends; the system stays.

Board Formation

Acquisitions, equity-to-non-equity conversions & clubs without a board
from $18,000
3 advisory days · ~90 days · travel & per diem included
  • — Day 1 · Architecture — board design, decision rights & committees; the Studio drafts the charters
  • — Day 2 · Seating — selection criteria & the candidate slate, configured live
  • — Day 3 · Launch — orientation & the first board meeting run alongside Wilbur
  • — The club finishes live on PREMIER — the system stays
Inquire

Board Restoration

Boards that need help — when the operator wants Wilbur in the room
from $12,000
2 advisory days + a 90-day cadence · travel & per diem included
  • — Day 1 · Diagnosis — the 25-item diagnostic with the GM & Chair, meeting observation & interviews
  • — Day 2 · The reset — findings & a facilitated session with the full board
  • — A 90-day coaching cadence through the platform
  • — The score re-taken at the end
Inquire

Training & Custom Advisory

One working day with the board & GM — or scoped to the need
$6,000/day
quoted by day count · travel & per diem included
  • — Board & GM Training Day — the advisory model, escalation standard & meeting protocol, taught on the club's own workspace
  • — Portfolio governance retainers
  • — Pre-close governance assessment on acquisitions
  • — Chair summits, GM cohorts, retreats & speaking
Inquire
One rate, all-inclusive: engagements are priced at Wilbur Crossley's advisory rate of $6,000 per day — travel and per diem included, no expenses billed. Non-licensed clubs receive the first year of the Premier plan within any program fee; licensed clubs ride their existing license. Significant package rates are available to multi-club operators who pair committed engagement volume with a PREMIER platform license. Wilbur leads every engagement personally, so availability is reserved by quarter.
The Standard

The structure exists.
The opportunity is alignment.

Set Up Your Club Request an Executive Demo